Shipping Policy

At Mavoir, we strive to deliver your order quickly, safely, and in perfect condition.

Processing Times

• Orders are processed within 1–2 business days after payment is received.

• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times

• Europe (EU/UK): 6–10 business days

• USA & Canada: 7–15 business days

• Australia & New Zealand: 7–15 business days

• Rest of World: delivery times vary by location

(Delivery estimates may vary depending on customs clearance and local courier delays.)

Shipping Costs

• Shipping costs are calculated at checkout based on your location and order size.

• Occasionally, we may offer free shipping promotions — these will be clearly displayed on our website.

Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking link.

• Please allow up to 48 hours for tracking information to update.

Customs, Duties & Taxes

• International orders may be subject to import duties, customs fees, or local taxes once your package reaches your country.

• These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

Shipping Restrictions

• We cannot ship to P.O. boxes or military addresses in some regions.

• Certain countries may have restrictions on importing supplements — please check your local regulations before ordering.

Delays & Issues

• While we do our best to ensure timely delivery, delays due to customs or courier services are outside our control.

• If your order has not arrived within the expected timeframe, please contact us at info@mavoir.com and we will assist you.